Privacy Policy
Effective July 29, 2026 · Last updated July 29, 2026
The short version: ShadowTag does your work on your device. The files you upload and the tags you print never reach our servers. We don't ask for your name, email, or payment details, and we don't track you across other apps or websites.
Who we are
ShadowTag is an iOS app published by Splash & Shadow ("we," "us"). It lets vendors upload their own files and batch-print tags and labels. This policy explains what the app does and doesn't do with your information.
What stays on your device
Everything you put into ShadowTag is processed locally on your iPhone or iPad and is never transmitted to us:
- Files, spreadsheets, and lists you upload
- Product names, prices, and any other content on your tags
- Print layouts, templates, and settings
- Print history
We have no ability to view, retrieve, or recover this content. When you delete a file in the app or delete the app itself, that data is gone from your device and we hold no copy.
When you print, your device sends the print job directly to your printer over your own connection — AirPrint, Wi-Fi, or Bluetooth. That data doesn't pass through us.
Access codes
ShadowTag requires an access code to unlock. Codes are anonymous: they aren't tied to your name, email, or any account, and we don't use them to build a profile or track individual usage. A code only tells the app whether it should unlock.
Diagnostics and crash reports
ShadowTag contains no analytics or tracking software of our own. We use only Apple's built-in reporting, which we access through App Store Connect.
If you have chosen to share analytics with app developers, Apple may provide us with crash logs and basic technical details such as your device model, operating system version, and app version. Apple also gives us aggregate, anonymized statistics about the app overall — for example, total downloads and crash counts. None of it identifies you, and none of it includes the contents of your files, tags, or print jobs.
This data is collected by Apple and is subject to Apple's Privacy Policy. You can turn it off at any time in Settings → Privacy & Security → Analytics & Improvements.
What we don't collect
ShadowTag does not collect or request:
- Your name, email address, or phone number
- Payment or financial information
- Contacts, photos, or location
- Any advertising or cross-app tracking identifiers
We do not sell or share personal information, and we do not use your data for advertising.
Children
ShadowTag is a business tool intended for adults and isn't directed at children under 13. We don't knowingly collect personal information from children.
Your rights
Because your content stays on your device, you control it directly: delete files in the app, or remove the app to erase everything.
Depending on where you live, you may have rights to access, correct, or delete personal information we hold, or to object to how it's processed. We hold no personal information that identifies you, so in most cases there's nothing for us to retrieve or delete. To stop sharing diagnostics entirely, turn off Analytics & Improvements in your device settings. To make a request or ask a question, email us at the address below.
Changes to this policy
If we change how ShadowTag handles information, we'll update this page and revise the date at the top. Significant changes will be noted in the app or its App Store release notes.
Contact
Questions about this policy or your privacy: hello@splashandshadow.com
Splash & Shadow · splashandshadow.com